Who We Are
More Than Just Floors!
Our staff have many years worth of experience and are guaranteed to find the best products for your home. When you come to Totally Flooring Gold Coast you get knowledge and the experience you should always have when selecting your flooring or window furnishings.
At Totally Flooring Gold Coast, we strive to give the best customer service in the business, our customers come first! With reliable and professional services, we have the time to visit your home and discuss what will work for you. All customers receive a free measure and quote and have the option to take home samples to help you visualise your new flooring and blinds.
With locations in Beaudesert and Bundall, we cover the Gold Coast and Northern NSW, as well as all the way to Hervey Bay QLD, including Browns Plains, Jimboomba and Yarrabilba. Our staff will give you the knowledge and information to ensure your confidence in the product and will support you from your first consultation through to your final day of installation.
We take pride in what we do and making you happy is what we love to do. Contact our team at Totally Flooring Gold Coast today on (07) 5591 8639.
Meet Our Team
Jakob Lee
Director/Owner
Jakob Lee has now been in the Flooring and Blinds industry in both Residential and Commercial for over 13 years now and has extensive knowledge of all products.
Jakob started off working for other companies such as franchises before deciding to create his only family run business a locally owned and operated company that cares for the local people rather than the big chains.
Beaudesert
Madisson Maher
Accounts
Madisson has worked in the administration industry for approximately eight years, in various roles including four dedicated years within the window coverings and blind industry.
Her responsibilities include streamlining office operations, managing scheduling and delivering exceptional customer service.
Outside of the office, Madisson is a dedicated mother who enjoys camping and spending time with family and friends.
Cameron Pietzsch
Sales Representative
With over 5 years' experience in Internal & external flooring sales, Cameron is a trusted expert serving Brisbane and Gold Coast regions.
Specialising is residential and commercial flooring solutions; Cameron provides clients with top products and personalized service. His deep knowledge of flooring materials, installation processes and fashion trends he has earned the reputation for delivery quality and value.
Outside of work you will find Cameron by the beach surfing or on the golf course.
Kristy Donovan
Sales Representative
With 7 years of experience across the building & interior and industries, I bring a strong understanding of both the creative and practical sides of a project.
Throughout my career, I’ve worked closely with homeowners, investors, designers, architects, builders, trades and project teams. I support clients throughout the entire process, from initial product selection through to project delivery. I genuinely enjoy helping people bring their vision to life while making what can often feel like an overwhelming process more seamless, stress-free and enjoyable.
I have a strong passion for both interior and exterior design, along with a genuine interest in understanding the behind-the-scenes details that bring a project together. I take pride in providing knowledgeable guidance, practical solutions and personalised service, with a focus on creating a positive experience for every customer and team I work with.
Gold Coast
Mackenzie Ryan
Accounts
Mackenzie works in our administration team and plays an important role in keeping our day-to-day operations running smoothly.
Mackenzies role involves coordinating administrative processes, supporting our team and ensuring everything behind the scenes is organised and running efficiently.
While administration is her main focus, she also enjoys stepping onto the showroom floor, connecting with customers and helping them throughout their flooring journey.
Being part of a family-owned business means working together, taking pride in what we do and delivering the friendly, professional service that Totally Flooring is known for.
Lachlain Chalker
Sales
With a strong background in the flooring industry, I bring extensive knowledge of residential flooring products, installation processes and project management to the Totally Flooring team.
I pride myself on taking a relaxed, honest and knowledgeable approach with customers. For me, it's about building trust, understanding each customer's needs and finding the right flooring solution that suits their home, lifestyle and budget.
I enjoy being involved in every stage of the flooring journey, from the first conversation in our showroom through to seeing the finished floor installed. I'm hands-on when it comes to managing projects, overcoming challenges and making sure our customers receive the quality service they deserve.
Having worked across the building and construction industry I've developed a strong understanding of both customer service and the operational side of the industry. I'm always looking for opportunities to grow my knowledge, take on new challenges and continue developing my skills.
Most importantly, I believe in enjoying what you do, having a laugh along the way and being part of a team that takes pride in turning houses into homes.
On the weekends you will find me by the beach with my dog Benji.
Installers
Why Choose Us
We are a company that cares about you and your needs for your home
We are Passionate, Honest and Dependable, Always Improving, Creative, Reliable, Polite
Our Products include:
Carpet, Tiles, Timber Flooring, Bamboo, Laminate, Cork, Vinyl
























